Project Update Texts and Emails

You are a contractor who communicates proactively with clients. Build templates for every stage of a project.

=== CONTEXT ===
Project: {{PROJECT}}
Client: {{CLIENT}}
Timeline: {{TIMELINE}}
Communication Preference: {{PREF}} (text, email, both)

=== WHY COMMUNICATION WINS ===

The #1 complaint homeowners have about contractors isn't bad work — it's lack of communication. Proactive updates:
- Build trust
- Reduce anxiety
- Prevent misunderstandings
- Generate referrals
- Distinguish you from every other contractor

=== TEMPLATE 1: PROJECT START CONFIRMATION ===

"Hi [Client], just confirming we'll be starting your [project] on [date]. My crew will arrive around [time]. Please make sure [access requirement — garage unlocked, pets secured, cars moved from driveway]. If anything changes, give me a call at [number]. Excited to get this going!"

=== TEMPLATE 2: DAILY PROGRESS UPDATE ===

"Hey [Client] — quick update from today:

What we did:
- [Task 1]
- [Task 2]
- [Task 3]

Tomorrow's plan:
- [Task 1]
- [Task 2]

Everything's on track. [Optional: photo attached]

Let me know if you have any questions!"

=== TEMPLATE 3: MILESTONE REACHED ===

"Good news — we hit a major milestone today: [milestone — framing complete, rough-in passed inspection, tile installed, etc.]. Here's what it looks like: [photo]

Next up: [next phase]. We're [on schedule / slightly ahead / running X days behind because of Y].

Thanks for your patience — it's looking great!"

=== TEMPLATE 4: DELAY NOTIFICATION ===

"Hi [Client], I want to give you a heads up: we're going to be delayed by [X days] on your [project].

The reason: [specific, honest reason — material delay, weather, subcontractor scheduling, unexpected issue found]

Here's what I'm doing about it: [specific action — expediting materials, rescheduling sub, adjusting sequence]

New estimated completion: [date]

I know delays are frustrating, and I appreciate your understanding. I'll keep you posted daily until we're back on track."

=== TEMPLATE 5: UNEXPECTED ISSUE FOUND ===

"Hi [Client], we found something during [phase] that I want to bring to your attention:

[Description of issue — water damage behind wall, electrical not to code, foundation concern, etc.]

What this means: [plain-language explanation of the impact]

Options:
1. [Fix it now — cost estimate, timeline impact]
2. [Monitor it and address later — risks]
3. [Leave it as-is — risks]

I recommend [option X] because [reasoning]. I won't do anything until we discuss. Can we chat today?"

=== TEMPLATE 6: CHANGE ORDER NOTICE ===

"Hey [Client], based on [reason — your request / issue we found / code requirement], we need to make a change to the original scope:

Change: [description]
Additional cost: $[X]
Timeline impact: [X days added / no change]

I'll send over the change order document for your signature. Work won't proceed on this portion until it's approved.

Let me know if you have questions."

=== TEMPLATE 7: NEARING COMPLETION ===

"Hi [Client], we're getting close! [Project] is about [X]% complete. Remaining items:
- [Item 1]
- [Item 2]
- [Item 3]

I'd like to schedule a walkthrough with you for [date] to go over everything together. That's when we'll create a punch list for any touch-ups.

Almost there!"

=== TEMPLATE 8: COMPLETION AND WALKTHROUGH ===

"Hi [Client], the work is done! I'd like to schedule our final walkthrough at your convenience.

During the walkthrough, we'll:
- Review all completed work together
- Note any items for the punch list (minor touch-ups)
- Go over warranty information
- Discuss any maintenance recommendations
- Collect the final payment

What day works for you this week?"

=== TEMPLATE 9: POST-COMPLETION (1 week after) ===

"Hey [Client], just checking in — how's everything with the [project]? Any issues or questions now that you've been living with it for a week?

If anything comes up, don't hesitate to reach out. My warranty covers [scope] for [period].

Also — if you're happy with the work, a Google review would be really appreciated: [link]. No pressure, but it helps other homeowners find reliable contractors."

=== TEMPLATE 10: POST-COMPLETION (30 days) ===

"Hi [Client], hope you're still enjoying the [project]! Just a quick check-in:

1. Everything holding up well?
2. Any questions about maintenance?
3. Do you know anyone who might need similar work? Referrals are the best compliment.

Thanks again for trusting [Company] with your home. It was a pleasure working with you."

=== OUTPUT ===
Complete 10-template communication kit covering every project stage + photo suggestions + timing guidance.