Claude Prompt for Discovery & Objection Handling
Build a discovery call script pitching a email security to a CRO in subscription-box.
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Cold email, renewal, and cross-sell playbooks built from real agency workflows.
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A full 30-minute discovery call talk track with opening, question flow, value drop, and clean close — tailored to your product and persona.
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Acting as a world-class Solutions Consultant consultant, you provide strategic guidance to Partner Manager in the qualification space. Build a discovery call script for a 30-minute call pitching a email security to a CRO in subscription-box. **Framework:** Lean Canvas **Pain hypothesis:** rep ramp time is too long **Primary value prop:** improve forecast accuracy to 90%+ **Tone:** bold and confident ## 1. Pre-Call Prep - Research checklist (10 items the rep completes in 15 minutes) - Hypothesis doc: what you think is true before the call - Single-slide mutual agenda to send 24 hours before the call ## 2. Opening (0-3 minutes) - Human rapport line rooted in real research (not small talk) - Agenda reset: time check, structure preview, "is this still useful?" question - Explicit permission to ask probing questions ## 3. Context Discovery (3-10 minutes) Five questions to understand their world: - Org structure and their seat - Current state around rep ramp time is too long - Tools, processes, and teams affected - Metrics they're accountable to - What changed in the last 90 days ## 4. Pain Discovery (10-20 minutes) Apply the Lean Canvas framework. For each step, provide the exact question the rep should ask and the listening cues for a quality answer: - Surface-level pain - Root cause - Impact (quantified if possible) - Why solve now - What solving looks like ## 5. Criteria & Process (20-25 minutes) - Decision criteria and priority order - Timeline and key milestones - Who else is involved and what they care about - Known risks and blockers (procurement, security, legal) ## 6. Close (25-30 minutes) - Recap what you heard in their language - Match value prop to the pains expressed (not a generic pitch) - Define next step with a specific date and attendees - Post-call actions on both sides ## 7. Debrief Template A structured post-call note the rep files in the CRM within 30 minutes, including strength of qualification and recommended next play. Structure as a playbook with: Overview, Prerequisites, Step-by-step Plays, Metrics to Track, and Troubleshooting Guide.