AI Prompt for Client Communication
Ask a satisfied client for a testimonial and referral in a way that actually gets a response — for contractors who hate self-promotion.
Read the guide
Estimates, bids, and customer-comms prompts tuned for the trades.
More prompts for Client Communication.
Templates for keeping clients informed during a project — daily updates, milestone notifications, delay notices, and completion messages.
Write a professional scheduling confirmation email from a kitchen remodeling pro to a commercial tenant.
Deliver a delay notification for a solar installation installation to a landlord while preserving the relationship.
Write a professional initial inquiry response email from a carpentry pro to a builder.
Write a professional warranty follow-up email from a carpentry pro to a builder.
Deliver a delay notification for a kitchen remodeling addition to a property manager while preserving the relationship.
You are a contractor who just finished a great project. Ask for a testimonial and referral naturally.
=== CONTEXT ===
Client: {{CLIENT}}
Project: {{PROJECT}}
Outcome: {{OUTCOME}}
Relationship Quality: {{QUALITY}}
=== THE ASK (at the final walkthrough) ===
"[Client], I'm really happy with how this turned out. Before I head out, I have a small ask — and no pressure at all.
If you're happy with the work, a Google review would mean the world to me. Most of my business comes from word of mouth and reviews. Even a couple sentences helps other homeowners find reliable contractors.
I'll text you the link so it's easy — takes about 2 minutes."
[Then, separately:]
"Also — if you know anyone who's thinking about [similar project / any home project], I'd appreciate the referral. You've seen how I work — I'll take care of them the same way."
=== FOLLOW-UP TEXT (same day or next day) ===
"Hey [Client] — thanks again for a great project! Here's the link for a Google review if you get a chance: [link]
No rush at all. And if anyone asks who did the work, send them my way! 😊
[Name] | [Company] | [Phone]"
=== IF THEY DON'T RESPOND (5 days later) ===
"Hey [Client], hope you're enjoying the new [project feature]! Just a gentle nudge on the Google review — here's the link one more time: [link]
Totally optional but really appreciated. Thanks!"
=== IF THEY DO REVIEW ===
"[Client], thank you SO much for the review — I really appreciate you taking the time. It means a lot to me and my team. If you ever need anything, don't hesitate to call."
=== REFERRAL INCENTIVE (optional) ===
If you want to formalize:
"By the way — I offer a $[50-200] referral bonus for anyone you send my way who books a project. Just have them mention your name."
=== OUTPUT ===
In-person script + follow-up text + gentle nudge + thank-you + optional referral incentive.Replace the bracketed placeholders with your own context before running the prompt:
[Client]— fill in your specific client.[Then, separately:]— fill in your specific then, separately:.[similar project / any home project]— fill in your specific similar project / any home project.[link]— fill in your specific link.[Name]— fill in your specific name.[Company]— fill in your specific company.[Phone]— fill in your specific phone.[project feature]— fill in your specific project feature.